About Capillary Technologies India Limited
Capillary Technologies is a technology-first company offering artificial intelligence (AI)–based, cloud-native Software-as-a-Service (SaaS) products and solutions, including automated loyalty management and Customer Data Platforms (CDP). These solutions enable large enterprise customers—typically contributing more than ₹3.50 million in annual revenue—to strengthen loyalty among their consumers and channel partners. Our diversified product suite and technology platform allow enterprises to run end-to-end loyalty programs, gain a comprehensive 360° view of their consumers, and execute unified, cross-channel strategies that deliver a real-time, omnichannel, personalised, and consistent customer experience. Capillary is the market leader in the Asia-Pacific region, holding a 39% market share in loyalty management capabilities as of 2020 (based on the areas we operate in and excluding employee loyalty) (Source: Zinnov Report). We have also expanded into the United States through the acquisition of Persuade Group in September 2021. As part of our ongoing commitment to innovation, we focus on building intellectual property and currently hold eight patents and 38 trademarks.
