What should I do if I have added funds and it doesn’t reflect after the turnaround time?
- If the money is debited from the bank account and is not reflected in your Bigul account, the transaction may be pending at the bank. It will be reflected in the Bigul account within 24 working hours, or the amount will be refunded back to the bank account. If neither of these has happened, please. Create a Ticket , and customer care will respond shortly.
- Funds transferred to Bigul account between 7 PM to 9 AM will reflect only after 9 AM.
- The time taken for the funds to get transferred to the Bigul account depends on the method of transfer. They are as follows:
|
Method |
Time taken |
Charges |
|
NEFT/RTGS |
Within 2 hours |
Free |
|
IMPS |
Within 10 minutes |
Free |
|
UPI |
Instant |
Free |
|
Net Banking |
Instant |
₹ 9.00 + ₹ 1.08 GST |
|
Cheque |
3-5 working days |
Free |
- If the funds do not reflect within these timelines, it could be due to the following:
- The funds are transferred from unregistered or unmapped bank accounts.
- Bigul Team has not received the bank details from the remitting bank, even though the funds were transferred from a mapped bank account. In such cases Create a Ticket,
FundsPay-In
- How can I add funds to my Bigul account?
- What should I do if I have added funds and it doesn’t reflect after the turnaround time?
- Can I add funds from unregistered bank account?
- Why can’t I make payments directly from my UPI app to Bigul UPI ID or bank account?
- Which banks are currently supported for Net Banking?