INDUSIND BANK LTD. - 532187 - Indusind Bank Successfully Completes Integration With CRMNEXT Across All Its Customer Touch Points
IndusInd Bank adopts a smarter, faster and deeper customer engagement strategy with an agile technology platform IndusInd Bank has announced its successful integration with CRMNEXT, the leading enterprise solution provider for banks and financial services. This integration will enable the Bank to simplify the process of customer on-boarding, introduce new products, and meet customer demands by automating and customizing processes to fit the modern-day financial requirements. The CRMNEXT platform will empower IndusInd Bank with an intelligence driven 'Customer Action Center' which will provide complete information on customers acquired from multiple sources, and make it available on a single intuitive screen. This will give the Bank a holistic view of customer relationships across product offerings, thereby enabling the Bank officials to build smarter relationship programs, and also initiate activities for faster sales and service fulfilment.16-07-2020