Train tragedy: Insurers ease claims process, set up helpline for settlement
Many insurance players, including SBI Life, on Monday announced the prioritisation of claims related to victims of the tragic train accident in Balasore (Odisha) to provide immediate financial relief to families. General Insurance Council chairman Tapan Singhel said, "As an industry, to support the rebuilding of our community, we have created a dedicated helpline and digital capabilities so that it is easier for customers or their family members to reach insurers". Insurers have allocated specialised teams to expedite such claims and ensure a seamless claim process for policyholders, Singhel, who is also managing director of Bajaj Allianz General Insurance, said. "We are reaching out to our customers in the affected region proactively to ensure they are safe and in case of a requirement then that their claims are also being prioritised. Insurance companies have also deployed their resources on-sight for immediate resolution and assistance," he said. SBI Life has taken steps to ease05-06-2023
